EXCELLENT SYSTEM We engaged EpiCenter because we needed their depth of manufacturing and systems knowledge to help us better utilize our Epicor system. They have assisted us in upgrading our network and significantly speeding up the performance. We value their guidance and knowledge. EpiCenter is integral to our business planning in the area of our ERP system.
SMOOTH TRANSITION TO A GREAT SYSTEM EpiCenter took us through the entire implementation process and we have been live for over 3 years. They reliably handled our training, data migration, interfaces with our CAD and CAM machines, and were on-site when it came time to go live. EpiCenter remains our key resource as we go through new challenges, personnel changes, and help us take advantage of new features as we upgrade. EpiCenter is a key partner to our ERP success.
BROUGHT US TO GO LIVE QUICKLY & EFFICIENTLY We started as a small company implementing Epicor ERP on a tight budget. Once we got EpiCenter involved, they brought us to go-live quickly and efficiently. They understand our business and helped us fit our operation into Epicor. Now we have more than doubled in size and added a second plant. EpiCenter continues to work hard to help us grow. We couldn’t have done it without them!
GOT TO GO LIVE QUICKLY & EFFICIENTLY We gladly offer our recommendation for the EpiCenter team. The support we received made us feel that we truly had a partner in the process. The work ethic, product knowledge and professionalism shown by the representatives that we worked with were impressive and allowed our implementation to be a success. We were able to meet our deadline even under difficult circumstances and appreciate that.
EASY TO WORK WITH & VERY RESPONSIVE Our company has been on Epicor for over 15 years. While we have our own internal staff, we rely on EpiCenter to take on special projects, e.g. upgrades and technical projects that we don’t have enough bandwidth to cover. EpiCenter is easy to work with and very responsive.
KNOWLEDGEABLE PARTNER You should be proud of the team that you have in place. From the individuals I have had the opportunity to work with thus far – they have all gone over and beyond my expectations. They are all extremely knowledgeable and have, ultimately, made me feel more at ease with this implementation. Thanks again for accommodating our needs. It is very much appreciated.