Jeffrey W. Glaze

Jeff Glaze has led multiple organizations for over 40 years, and prides himself on his dedication to excellence in everything he does.  EpiCenter’s passion for customer service and quality comes from his unrelenting pursuit of excellence and ethics.  In addition to his Christian faith, he embodies the philosophy of ‘servant leadership’ and seeks to leave a legacy of service to his fellow man.

EpiCenter has given me the chance to build a top shelf consulting business treating customers the way we’d like to be treated.
Jeff Glaze, President - EpiCenter

He is an Eagle Scout, graduated near the top of his class at Avon Old Farms in Avon Ct., and went on to distinguish himself earning a Bachelor’s Degree in Management with a minor in Government from Lehigh University, Bethlehem, PA in 1979.  While there he was an officer in his fraternity, served as Features Editor of the Brown & White, and General Manager of the Lehigh Radio Network.  He also worked at Phase 5 and Mayac Productions where he was stage manager for major concerts.

After college he joined his family business, Decorated Products, in Westfield, MA.  He became General Manager in 1984 and President in 1991.  He grew that business from 35 to 120 employees, achieved ISO 9000, QS 9000, TS 16949, and was a regional winner of the Malcom Baldridge Award.  

“We adopted Lean Manufacturing in the 1990’s and did four full iterations of Lean, along with optimizing the operation with the purchase of Epicor Software for the business in 1998.”

Between 2004-2006, he served as President of the Epicor User’s Group, the global user group for Epicor Software.  He had a chance to travel extensively, building relationships and promoting the use of Epicor Software.  When he stepped down from this post, Epicor asked him to become a partner, and EpiCenter was born.  Since 2007, he has grown this business into one of the top Authorized Partners of Epicor Software Corporation.  With over 700 customers, and over 150 Go-Lives (full implementations), EpiCenter is well respected as a reliable and innovative integrator of Epicor ERP software.

Jeff was President of the Westfield Rotary Club between 1986-1987 and 2003-2004, President of the Friends of PVPA (a performing arts high school) from 2003-2008, and President of Stanley Park (a private park in Westfield MA) from 2008-2018.  He is currently President of the Western Mass Council, BSA.

He lives in Westfield, MA with his wife, Linda, and has three grown children, Justin, Jordan, and Jocelyn.

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