Managed
Services
We monitor your systems & business processes
(Unmute for Sound)
ERP system Managed Services available as a fixed-fee or cost-plus model to fit any budget
Our ERP system Managed Services absorbs the day-to-day performance tuning, configuration, administration, maintenance, troubleshooting, and monitoring for all Epicor ERP components at the OS and SQL Server levels, ensuring the ERP system runs optimally with minimized down time.
We can become your System Administrator and primary resource for your Epicor Kinetic ERP infrastructure, saving you the expense of full-time staff.
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Our Advanced Technical Solutions (ATS) team are your Epicor Kinetic ERP experts. ATS helps with ERP system design development and architecture, installation, performance tuning, and troubleshooting, from Vantage 8.03 to the latest Epicor Kinetic version.
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Managed Services
Automation & Tooling
Summary
Transparent SLO & Performance Dashboards
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ERP Transaction Performance Monitoring
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Active ERP User Tracking
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Customizable Monitoring & Alerting
20%* Discount on ERP Upgrades
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Database & RDBMS Administration
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Troubleshooting & Support
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Emergency & On-Call Availability Options
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ERP Updates/Patches
ERP Administration
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