ConnectWise
Certified Implementation

We are proud to be part of the ConnectWise Advantage Program as a certified implementation partner. To make successful ConnectWise implementations happen, we call upon our years of expertise, and we follow the program’s implementation methodology using best practices for your business.

What is the ConnectWise Advantage Program?

Great question! The ConnectWise Advantage Program is an exclusive, invitation-only group of solution providers that ConnectWise hand-picked to provide the same five-star quality to which their customers are accustomed. We even had to attend training classes and pass certification tests to prove that we know our stuff! We are proud to say that we passed with flying colors, and now, we’re able to work directly with ConnectWise to provide implementation services on their behalf, as well as directly with customers.

What ConnectWise implementation services do you offer?

When ConnectWise calls us to the plate to assist with your implementation, we follow the SOW that they provided to you and walk through the ConnectWise best practice methodology step-by-step with you. (You can even request us specifically as your desired implementation team when purchasing an implementation with ConnectWise.)

Whether you work with us directly or through ConnectWise, during our first meeting, we will ask some questions to learn a little bit about your business so that we can tailor the methodology to your needs. We will then design a custom implementation plan that best fits your business while keeping longterm scalability and optimization at the forefront of the plan.

A Customized Approach

No two businesses are alike. We familiarize ourselves with your company’s needs to help you get the most out of your implementation. Our main goal is to empower your team so that, at the end of the day, you don’t just have a functioning system but also a functioning understanding of not just how it works, but WHY it works.

Experienced Guidance

An implementation is not always easy. Our consulting team will mentor you every step of the process to ensure it brings value to your business. If you need additional assistance beyond your implementation, no problem! We can create a customized roadmap of next steps that you can follow, or we can guide you along the way.

How do I get ConnectWise for my business?

If you don’t have the ConnectWise suite but are interested in learning more, you can either reach out to your ConnectWise Account Manager, or feel free to reach out to us to ask any questions about the product. We’d be more than happy to share our knowledge and feedback with you! (Also, be sure to request us as your implementation team!)

Why Choose EpiCenter?

As ConnectWise users ourselves, our team is ready to assist your business with its ConnectWise implementation calling on our years of personal experience. Want to hear our origin story and learn more about our differentiators?

You don't have to take our word for it!

We’ve had the pleasure of working with a diverse group of companies over the years, and here’s what they have to say:

Testimonials:

"The time EpiCenter took to ensure I understood everything...was extremely satisfying. Would definitely recommend them & the professionalism they provided."

"Our end users had ZERO issues converting to [ConnectWise] with the help of our expert and extremely knowledgeable implementation manager at EpiCenter."

"The implementation service and technical support we received from EpiCenter for ConnectWise was exceptional."

Take the Next Step

Want some additional information about us, ConnectWise, or anything in between? Then, feel free to contact us below!

ConnectWise Certified Implementation