Ann Porten

Ann Porten
Director, Managed Services & SE

Ann is a unique resource on the EpiCenter team. Her experience includes precision medical device manufacturing where she planned production workflows, scheduling, and materials. This responsibility required her to positively interface with incoming inspection, quality, shipping, and resolving corrective or preventive actions. She communicates well with manufacturing technicians, engineers, and customers at all levels.

At EpiCenter, Ann has played a key role in establishing our end-user support operation, diagnosing and solving timely customer issues. These experiences make her an excellent educator and she often assists clients by developing training materials and online resources.

 

Ann’s career has included territory responsibility in technical sales, so she understands how to listen to her customers, follow through on meeting their needs, and ultimately meet or exceed their goals. Her engaging personality and broad industry experience make her a valuable part of the EpiCenter team.

 

B.S. degree in management, Isenberg School of Business, University of Massachusetts, Amherst.

 

M.B.A. with concentrations in finance, international and environmental business, University of Massachusetts, Boston.

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